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Frequently Asked Questions (FAQ's)

Find Answers to commonly asked questions about

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General Questions

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1. What are health services discount programs?

 

Health services discount programs are plans that offer reduced rates on medical services and products, such as doctor visits, prescription medications, dental care, vision care, and more.

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2. How do health services discount programs differ from health insurance?

 

Health services discount programs provide discounts on medical services and products but do not cover the cost of care. Unlike insurance, there are no claim forms, deductibles, or coverage limits.

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Enrollment and Membership

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3. How do I enroll in a health services discount program?

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Enrollment typically involves signing up online or through a provider and paying a membership fee. Once enrolled, you receive a discount card or membership number.

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4. Is there an enrollment fee?

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Most programs require a small membership fee, which can be paid monthly or annually. Some programs may offer free enrollment.

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Using the Program

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5. How do I use my discount card?

 

Present your discount card at participating providers or pharmacies to receive discounted rates on eligible services and products.

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6. Can I use my discount card with my existing insurance?

 

Yes, discount cards can be used alongside existing insurance to reduce out-of-pocket costs on services not fully covered by your insurance.

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Coverage and Services

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7. What services are typically covered by discount programs?

 

Common services include doctor visits, prescription medications, dental care, vision care, lab tests, imaging services, and sometimes alternative therapies like chiropractic care.

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8. Are there any restrictions on the types of services covered?

 

Discount programs may have a list of specific services and providers that offer discounts. It's essential to check the program details for any restrictions.

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Providers and Network

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9. How do I find participating providers?

 

Most programs have an online directory or customer service line where you can find participating providers and pharmacies in your area.

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10. Can I use the program if my current provider is not participating?

 

Discounts are only available through participating providers. You may need to switch to a provider within the program’s network to benefit from the discounts.

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Savings and Benefits

 

11. How much can I save with a health services discount program?

 

Savings vary by program and service but can range from 10% to 80% off regular prices for services and products.

 

12. Are the savings immediate?

 

Yes, savings are typically applied immediately at the time of service or purchase when you present your discount card.

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Additional Questions

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13. Are there any age or health restrictions for enrolling in a discount program?

 

Most discount programs do not have age or health restrictions, making them accessible to a wide range of individuals.

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14. What happens if I lose my discount card?

 

Contact the program's customer service to request a replacement card. There may be a small fee for a new card.

 

15. How do I cancel my membership?

 

Cancellation policies vary by program. Typically, you can cancel by contacting customer service. Some programs may offer refunds for unused portions of the membership.

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© 2024 Passivia healthcare Access. All rights reserved

*Health products, medicines, and healthcare service savings vary by vendors, suppliers, and healthcare centers and may reach up to 80% off cash price.

Partnering companies names, logos, brands, and other trademarks are the property of their respective owners.

This is a healthcare services, and health products discount plan. This is NOT a healthcare insurance plan. The range of presented discounts for healthcare services, or prescription products under this discount plan will vary depending on the participating healthcare centers, stores,  and pharmacies where the service, prescription, or health product is purchased and can be up to 80% off the cash price. You are fully responsible for paying your healthcare services, products, and prescriptions at the  any of the participating healthcare centers, stores,  and pharmacies at the time of service, but you will be entitled to receive a discount from the participating healthcare centers, stores,  and pharmacies in accordance with the specific pre-negotiated discounted rate schedule. Passivia LLC (operating as 'Passivia healthcare access') is the authorized healthcare services, products, and prescriptions discount plan organization with its administrative office is the vendor of the healthcare services, products, and prescriptions discount plans, including their website at www.passivia.com For additional information, including an up-to-date list of healthcare centers, health stores, and pharmacies, or assistance with any problems related to any of the discount plan, please contact customer service number at 844-234-3057, 24 hours a day, 7 days a week (except major holidays). By using the Passivia healthcare access discount card or app, you agree to the Passivia Terms and Conditions found at https://www.passivia.com/terms-and-conditions

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